For over a decade, Ivara has delivered outstanding products and services to each and every customer. By continuing to develop and deliver market-leading asset performance management solutions, Ivara has earned its reputation of excellence.
The same dedication to excellence extends to Ivara’s customer support centre, which is dedicated to providing simply the best care possible to any customer requiring any technical assistance.
Ivara’s support team is comprised of dedicated experts, eager to assist in a fast, responsive and friendly manner. Each customer support representative endeavors to provide quick allocation, analysis and resolution of received support requests.
Customers utilizing support services are encouraged to provide feedback on their experience. To this end, customers routinely submit satisfaction ratings and comments, all of which illustrate the premiere capabilities of the support team.
“I’m very impressed with Ivara’s support organization.
They’re always extremely responsive, helpful and professional.
The Ivara support team is the best I’ve ever dealt with!”
–Jay Shellogg, Superintendent of Reliability, Domtar