Archive for the ‘Process & Practices’ Category

Change is required to improve in Maintenance, RCM is a positive change…

Thursday, July 23rd, 2009

The reason to change any process including manufacturing or maintenance is desire for improvement; to be better than your competition.

 

In today’s world, the main driving force for change is quality (of product, service, and work) and cost reduction. To improve quality or save money you need to introduce some sort of change; you need to modify, transform or completely move away from your current practices. We all know that in order to succeed in any change, the entire organization (from top to bottom) needs to understand the necessity for change and be dedicated and supportive in adopting it. The same applies within the Maintenance organization.

 

RCM is a positive change for the maintenance process –and inspection routes are one of the most important aspects to implement from RCM. Why?

 

If you are not observing equipment condition continuously –either with some sort of continuous monitoring system (Condition Based Maintenance) or with inspection routes,  then your maintenance department will never move away from being reactive. It is virtually impossible to continuously monitor an entire system, or where possible, it can be very expensive. Many companies are now using a combination of both or using only inspection routes with Maintenance Management responsible for Inspector training and motivation, as well as route optimization. The reason for this is that the majority of RCM action plans call for human sense inspections that can only be achieved by inspections and routes.

 

Recording data during an inspection can be a painful process especially if you’re printing out routes and entering data manually into CMMS. But with use of handheld computers (which Ivara offers), the entire process is automated. An Inspector enters his inspection data into the handheld. He/she is immediately warned of any out of normal readings based on pre-set thresholds. When the route is done, all data is transferred wirelessly into Ivara EXP, providing Maintenance with a centralized view of all condition data from all sources. With this centralized view of essentially real-time data, Maintenance is empowered to make informed decisions, ensuring the right work send to the CMMS for completion.

 

With diligence to this proactive process, inspection routes catch equipment failures in early stages which results in saving money, time and effort. The whole game is about equipment uptime; elimination of unwanted long downtimes and costly repairs.

Implementing RCM–Tips for training trades on executing routes when they have no prior reliability experience or training

Tuesday, June 30th, 2009

You’ve done RCM, now what? A key part of implementing RCM is getting the condition monitoring routes required to maintain the equipment into action. Here are a few practical tips for RCM Implementors to ensure tradespeople that have no prior reliability experience or training will conduct the condition inspection routes essential to the success of the new program:

  • At first, arrange with the supervisors or managers who are familiar with RCM and have them explain to the Inspectors/Operators the changes in the program and what are you planning to do on the floor.
  • Be very friendly – take the time to get to know people, exchange pleasantries, it makes a difference –and be good listener. Always finish by thanking –say “Thanks for your time”. Show some appreciation for this essential work.
  • You will likely have to repeat yourself several times, so be patient. Soon enough, you will see results. Share those results with the Inspectors / Operators.
  • Never show your disappointment or dissatisfaction. If you show any type of negative feelings you may destroy all chances of getting anything done.
  • If the Inspectors/Operators get discouraged, spend the time to encourage them. Tell them “Yeah, I know it’s difficult but you’ll pick it up. It took me a while too, but don’t worry. And –I’ll keep coming to show you until you can do it yourself”.
  • When they say “We don’t check that equipment very much” remind them why we are doing RCM, they will tend to easily forget because they have been doing the same thing for the past 20-30 years. Be firm yet polite.
  • Make sure they have the proper training and reference materials on how to use the handheld devices used to conduct the inspections.
  • When necessary, make sure you inform and utilize area supervisors/managers if you are having a hard time.
  • Be patient. Certain people will pick up quickly on how to use the handhelds; some people will take a long time. You may have to walk through the routes with Inspectors/Operators until they are comfortable.
  • Use wording that the operators/inspectors will be familiar with (there is a possibility they have never heard terms like “route”; use “checksheet” for example).
  • For route validation try to get in touch (as per area manager/supervisor recommendation) with the best Inspectors/Operators).
  • Show willingness to prepare/structure routes as much as possible the way they like it.
  • If necessary, use paper routes at the beginning for max. 4 weeks and show them how to enter data into the handhelds. Then involve them in entering data onto handheld and little by little transfer entire process onto the handhelds.

RCM vs FMEA: Don’t you love it when a plan comes together?

Thursday, May 14th, 2009

A valuable part of RCM is determining if a task is Worth Doing and Technically Feasible (see RCM2 Decision Diagram)
Consider Health and Safety regulator O.H.S.A with these points to ponder;

  • “Obligation of the employer and supervisor…”
  • “Appoint competent persons…”
  • “Due diligence……”
  • “Take every precaution reasonable…for the protection of the worker……”
  • “Know of any actual or potential hazards……”

RCM2 answers with:

  • Identify Operating Context – obligation
  • Understand the Function – due diligence
  • Identify all reasonably likely failure modes – due diligence
  • Determine FM management strategy based on consequences – every precaution reasonable
  • Identify FM management strategies which would include both skill and procedure
    requirements – competent persons
  • Identify Hidden failures – actual or potential hazards

Implement RCM2 on your assets with the greatest business risk to your organization from a safety, environmental, quality, productivity perspective, to prevent the consequences of noncompliance (to all organizations, including your own).

Implement FMEA on the balance, with a focus on the Operating Context and Function of the asset, and centralize the process of this work id into all of the audit processes.

RCM – Time Saver, Not Time Waster… Here’s my experience

Tuesday, April 28th, 2009

So, how many Teams do you have?
… Safety Team, Quality Team, Continuous Improvement Team, Operational Improvement Team, Lean Team, Kaizen Team, TPM Team, 5S Team, 6 sigma Team, RCA Team, Maintenance Improvement Team…

And… how many meetings a week? What do the Teams work on? Process/content development or Process/content optimization/improvement? It has been said by many folk, that “RCM takes too many resources and too much time”. RCM to me is compliance to the SAE JA1011 standard.

Personally, I believe it would save time and resources, if it is well understood, which it is not. In our industrial maintenance lives, we end up attending an abundance of various team meetings, and Maintenance is quite likely to have a number of tasks to be executed as a result of the outputs of these team meetings. Likely, we will need to tie up a couple of resources for each of the teams weekly, whether to attend the meetings or deal with the outcome of the meetings.

For instance, let’s say that there was a quality issue, where foreign material entered the product causing a quality defect. The quality team would identify the issue, the RCA team would analyze the issue and the maintenance team would end up with a work order(s) to execute. Simple or complex there is likely 3 man-days of effort to identify, analyze and execute the corrective action for this 1 failure mode.

In an RCM2 analysis, a rookie practitioner should be capable of 5 failure modes per hour. So not only would the RCM2 analysis identify and recommend a preventative action, but would also identify and recommend actions for 4 additional failure modes, with the same
RCM Analysis Team. While the RCM2 team was identifying these 4 additional failure modes, they would be identifying; 1) is it technically feasible and 2) worth doing. Only tasks which are worth doing are acted upon in a RCM analysis, so the tasks are already lean when they come out of the analysis. Certainly there would be opportunity for improvement and optimization, which should be the focus of improvement teams, not identification/development of the issue.

Quality, in a RCM analysis, is part of the Operating context and Asset Function. The Operating context of a RCM2 analysis is significantly important to provide all information in regards to the scope and level the RCM analysis will deal with. An appropriate Function Statement would identify the Quality control parameters or quality performance criteria. “To produce 1000 widgets a hour, with a reject rate of < 1%.” One of the Functional Failures would then be “Unable to produce widgets with a reject rate <1%.” This would then lead the RCM Team to analyze how this could happen, and identify all the FM’s, FE’s and recommended actions to prevent or minimize the risk and consequences of these failure modes occurring in the first place. With one additional step, a corrective action or management strategy could also be developed so there are less surprises if the FM were to occur. And one additional bonus with a RCM analysis, it is done before the issue has occurred. We don’t need to write up the issue on a Quality issue form, and we don’t have to write a letter to the client who identified the quality reject, and we don’t have to attend a Quality Improvement Team meeting to communicate what will be done to prevent this one FM from occurring again, and finally, we don’t need to tie up resources reactively to address the one corrective action. It is estimated that it takes 6-10 times the resources to react than it does to prevent or predict the occurrence.

A diligent and concise RCM2 analysis will identify all FM’s which are reasonably likely to occur, as long as the performance criteria (want/need) are identified in the Operating Context and Function of the asset.

Most of the Safety Teams I have participated on, dealt with correcting issues which caused an injury or a near miss incident. A RCM2 analysis, will not only identify, what FM’s could cause a safety incident, but also identify any hidden FM’s which are not evident to the Operating Crew on it’s own. This is significant, hidden failures abound in industry and no other tool that I have seen leads the group to identify these hidden FM’s and provide a tool to assure, based on probability and historical failure rate, that the component/system will be inspected on a frequency which will minimize the risk
potential for the safety incident.

How much time did the last safety incident take? 8-10 hrs? 3-4 days?? Again the RCM analysis would identify ~ 5-8 FM’s per hour.

If an organization has a TPM environment, this would be identified in the Operating Context, and to that point, the RCM practitioner and the RCM Team would understand that tasks identified in the analysis, may be assigned to the operations group. No separate Team is required to identify the tasks which would be operational, but would be needed to identify training programs, and improvement of the activities and training plan for the individuals.

All of this and a maintenance program too, focused on  preventing/ managing the consequences of a functional failure.

Too much time and too many resources? If you are looking to streamline your operation, look to identifying a means which will identify all potential FM’s, address all the performance criteria, and through the development of a proper function statement address all aspects of an assets performance and associated tasks to maintain a safe, environmentally, friendly, quality driven, leanly produced product, look to the diligence of a RCM2 analysis.

Detective tasks (failure finding) –are these proactive?

Wednesday, April 8th, 2009

I was recently asked if I considered detective tasks (those with failure finding intervals) proactive and how they should be handled?

There are 4 types of maintenance tasks: predictive, preventive, detective and corrective. Which of these are proactive? If we define proactive as taking action before the equipment no longer does what its users want it to do then predictive and preventive maintenance tasks are proactive.

Corrective maintenance –not proactive? What if it is done in response to an inspection and therefore the task is executed before the equipment is functionally failed? This is proactive. Therefore there are two types of corrective tasks those that are in response to a predictive task (as long as action is taken before the failed state) and those that are undertaken when the equipment is in a failed state. The first is proactive and the latter is reactive.

So what about detective tasks? In a detective task (FFI) we check the protective device to see if it is in a failed state. By its very nature this is not a proactive task. BUT if we go a step further and consider that proactive tasks mitigate the consequence of failure to a tolerable level, then we can safely say that detective tasks are done to mitigate the consequence of a multiple-failure to a tolerable level. Is this not proactive?

When grouping activities in the proactive versus the non-proactive bucket we must be careful. From an academic point of view predictive and preventive tasks, along with related corrective tasks, are proactive. The rest is not. From a practical point of view though, detective tasks are proactive as they mitigate the consequence of a multiple failure.

An interesting topic to debate and both sides have valid arguments. What are your thoughts?

The two most common reasons a reliability program can fail and how you can avoid them.

Tuesday, March 3rd, 2009

Project created, project team focuses on one area in the plant, conditioned based maintenance increased, time based reduced, failures avoided.   Success?  Ah, but then, project team moves on to second area of plant, in the first area compliance goes down, reliability goes down.  KPI’s are in place, the new maintenance program is not being followed, but nothing is done…

There can be several reasons for the above failure.

Maintenance and operations personnel report equipment between PF interval, equipment does not get repaired, i.e. report gets “backlogged”, result, over time personnel stop reporting condition.

Project team moved on, supervision and management after years of being rewarded for firefighting go back to what they know.  A quick overview of a reliability program to these individuals is often taken as the flavor of the month and heads node while in meetings but attitudes do not change.

How to avoid these problems?

When a reliability program is implemented the organization should understand that quite often work load increases until equipment condition is brought back to a maintainable state.  That is, there is often a significant amount of failure modes found as soon as new inspections are instigated.  If these reported issues are not tracked and a plan formulated to address them, confidence will be lost.  What is the point of reporting this stuff if nothing gets done!

  1. Back fill reliability team members.
  2. Have team members who can augment area maintenance during and shortly after implementation of program.
  3. Monitor KPI’s and react quickly if proactive work load grows.  Execute PM first, Proactive work second.
  4. Make sure maintenance program is periodically reviewed for appropriateness and operating context.

Everyone, and that means everyone, (Management, Operations, Maintenance, Engineering, QA, Etc.) must understand the importance of why the company started down the program path.  In addition, there must be clearly identified measures in place and everyone, top down and bottom up must treat those KPI’s as critical.  If routes are not performed or found issues are not corrected, failures will not be avoided.

  1. Focus maintenance meetings on not just project status but sustaining progress.
  2. Reward success, track avoided failures.  (Often reduced/avoided failures are quite difficult to quantify, another blog!)
  3. If possible adjust compensation plans to match project objectives.If obstacles persist to the program, take action to correct.
  4. Overall communicate, communicate, communicate.

What is a “technically-based” equipment reliability program?

Wednesday, February 11th, 2009

Many people ask us what we mean by ‘technically-based’ equipment reliability program. Ivara Reliability Practitioners develop equipment reliability programs through a process that ensures that each task/activity is both technically feasible (the activity successfully manages the consequences of the failure) and worth doing.
For safety and environmental consequences, the activity reduces the probability of failure to a tolerably low level. For operational consequences, the cost of performing the activity is less than the cost of the failure.

A technically based program, by definition, contains no discretionary work. With a disciplined process, a technically based program will provide both superior manufacturing results and minimum demand for resources.

Is Running to Failure the Best Strategy? Sometimes…

Tuesday, January 27th, 2009

Running equipment to the ground… Waiting for breakdowns to fix equipment…
For some systems, yes, running to failure is the optimal failure management strategy, but only if the decision to do so is based on system reliability characteristics and the operating context. We don’t need to prevent all failures –we need to manage the consequences of failure at the lowest possible cost to the company. Want to find out more on RCM thinking? The book that set the standard in RCM… What’s your source of knowledge fo RCM?

Reducing waste in the maintenance process

Monday, January 26th, 2009

A lot of time-based PM jobs are done because they’ve always been done that way, or because it’s recommended in the OEM manual. However, they may not be adding any value whatsoever to equipment performance or reliability. It’s particularly important these days to ensure we reduce waste in the maintenance process, thus improving effectiveness of the maintenance function. Ivara Maintenance Task Analysis is a facilitated review, a sort of accelerated FMEA (failure modes and effects analysis), that can remove the non-value added tasks and ensure greater reliability and performance. Many time-based tasks will be replaced with condition monitoring tasks. Case studies:
ArcelorMittal Tubular
Petronas

Playback: Turn your worst performing asset into your plant’s superstar

Thursday, October 23rd, 2008

A recorded webinar by James Nesbitt and Kathy Steel, Ivara Corp.

It’s every maintenance team’s worst nightmare – a critical asset that consistently under performs regardless of the maintenance performed – causing productions delays, costly overruns and leaving management asking, “What’s wrong with Maintenance?”

Playback this on demand webinar to hear Ivara Reliability Expert, James Nesbitt, talk about how he has taken the worst performing equipment and transformed it into the plant superstar. James will walk you through a step by step approach that combines the latest in reliability practices, processes and technology to quickly and efficiently implement and execute a winning reliability program.

You will learn:

  • The decision criteria to determine the reliability strategy to use for an asset.
  • Key elements to develop a technically-based maintenance program.
  • Tips to implement and execute your newly developed strategy quickly and efficiently.
  • Critical success factors to sustain and continually improve your new ‘reliability-focused’ maintenance strategy
  • How to propagate the initiative to other assets leveraging templates and other tools.

Target your worst performer and apply a proven proactive condition-based reliability strategy. You will quickly reap performance, production and financial benefits and initiate a new approach to asset care. (60 Minutes)

Playback: Turn your worst performing asset into your plant’s superstar